FCU Security

Security

Disclosures

Security Statement

Privacy Policy

About Frankenmuth CU

Security Advice
With over 3.2 billion people using the internet every day, the target for hackers and malicious individuals is larger than ever. Given this information, it is more important than ever to remain secure online, especially with your financial data. Here are a few cyber security tips to help keep you safe in the digital world.

CUSecure.org

Ic3.gov

FTC.gov

Staysafeonline.org

Frankenmuth Credit Union Security Advice
Avoid sharing personal information
It is difficult to keep personal information safe in this digital world. Internet users should practice distinct caution when publishing their full name, home address, email address, contact numbers, and images, as they are easily accessible by others. Be vigilant, especially with social networking sites.
Beware of phishing attacks
We all receive many emails containing links. Links that appear to be legitimate can often take you to a malicious website with the intent to steal your credentials, personal information, or install malware onto your computer. Never click on links in emails from people you do not know. Hover over the link before clicking to view where the link is directing you. When in doubt, throw it out. If you believe you have been subject to a phishing attempt from Frankenmuth Credit Union, please contact us immediately.
Frankenmuth Credit Union Security Advice
Frankenmuth Credit Union Security Advice
Do not use weak passwords
When choosing passwords for online sites and financial accounts never use the same password for different sites. Use a mixture of upper and lower case letters, numbers, and special characters to try to make it as complex as possible. When provided the option, leverage a passphrase (a sequence of words) as opposed to a password; passphrases are longer and harder to crack. It is also best to avoid words found in the dictionary.
Refrain from public Wi-Fi use
Many people do not understand the difference between public Wi-Fi and private networks and are not aware of the dangers using free public Wi-Fi to access your online sites or financial accounts. It may only be 30 seconds of access to your bank account on that free Wi-Fi at the café but if the network is compromised, it is more than enough time to collect the data the hacker needs.
Frankenmuth Credit Union Security Advice
Frankenmuth Credit Union Security Advice
Install anti-virus software
Be sure you have anti-virus software installed on your home and work computer and be careful what you download and install. Always keep your security software, web browsers, and operating systems up to date; this is the best defense against viruses, malware, and other online threats.
Investment Apps-Red Flag

Members are asking how to link their FCU account to popular investment apps (Coinbase, Robinhood, etc.). Many of these apps use a service called Plaid which asks for your online banking credentials (red flag) and asks you to disable two factor authentication (red flag) and security questions (red flag).  WE DO NOT advise that our members use this service to link their accounts. It is ALWAYS a bad idea to use your online banking credentials for a third party service and especially when they ask you to disable security features. If they have a data breach, your online credentials are compromised leaving you open to massive fraud where a bad actor logs into your account and transfers out all of your money. Instead, you can link your account manually. These apps don’t like for you to link your account manually so you really have to dig to find out how to do this. Here is an approach using Robinhood as an example:

  • Log into your Robinhood account (app or web browser)
  • Navigate to your account settings
  • Navigate to link bank account
  • Plaid lists all of the big banks or you can search for the CU. Here’s the trick: type in a garbage word…an example…. literally type in “garbage”
  • The search won’t find anything and will then display the “link manually” option in tiny letters at the bottom
  • Tap the link manually and enter the routing number and the account number

This is the best way to link an account. It still poses a security risk but it is far less than entering your online banking credentials. This method works with many other apps as well.