IDENTITY Theft
- 3-in-1 Credit Reports
- Experienced Recovery Professionals
- Identity Fraud Expense Reimbursement
- Debit & Credit Card Registration
IDENTITY FRAUD
Recouping losses and clearing your credit will take time and money if you are a victim of identity fraud. As your trusted financial partner, your identity protection is our highest priority.
- Total Identity Monitoring
- Free Credit Scores
- Online Identity Theft News Center
- Credit Monitoring
- Cell Phone Protection
There is a low $2 monthly fee for the ID Protect service and this covers you and your family*. The fee will be deducted on the 1st of every month from your checking account, will apply to coverage for the current month and appear on your statement as a “Security Fee”.
*Family includes spouse, dependents up to age 25 with permanent address being the primary members and parents living in the same household.
** Security fee will be deducted from your account by Frankenmuth Credit Union and will apply to coverage for the current month.
Visit www.IDProtectMe247.com and input the access code that you received in the mail or at the time of account opening. If you no longer have this code, please call or text us at 989-497-1600 and we can provide it to you.
Those FCU members that qualify also receive up to $10,000 identity fraud expense reimbursement coverage* for expenses associated with restoring your identity.
*Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Insurance coverage is provided to all eligible account holders at no additional cost. Insurance coverage is provided to consumer checking account holders by Frankenmuth Credit Union.
Identity Fraud Expense Reimbursement Coverage and Cellular Telephone Protection are not a deposit, are not NCUA insured, are not insured by any federal governmental agency, are not guaranteed by FCU or any FCU affiliate. The description of the Cellular Telephone Coverage is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to Guide to Benefits for terms, conditions, and exclusions of coverage.
Eligible account holders receive up to $300 of Cell Phone Coverage to reimburse the cost of replacing or repairing eligible cell phones, including the primary line and up to two additional lines.
Toll-free access to a dedicated fraud specialist assigned to manage your case.
No, the coverage is provided to you and your family and is not limited to a particular account number.
If you and/or each of your family members want to have the total ID monitoring, all have to have their own unique email address. But, an email address or even Internet access is not required to have the coverage. **
**Access to the credit file monitoring product is available online only.
Account owners can call the Frankenmuth Credit Union directly, but if you have questions directly related to the benefits and service or have a claim you can call the ID Protect Service Center at 1-877-610-7889
9am to 4pm EST
You can reset your password online from the ID Protect web site or call ID Protect at 1-877-610-7889
You can cancel the service by calling or texting FCU at 989-497-1600 or visiting any one of our branch locations.
1 Javelin Strategy & Research, 2012 Identity Fraud Survey Report.
2 Security fee will be deducted from your account by Frankenmuth Credit Union and will apply to coverage for the current month.
3 Family includes spouse, dependents up to age 25 with permanent address being the primary members and parents living in the same household.
4 Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of Chartis Inc. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. Insurance coverage is provided to all eligible account holders at no additional cost. Insurance coverage is provided to consumer checking account holders by Frankenmuth Credit Union.
5 Identity Fraud Expense Reimbursement Coverage and Cellular Telephone Protection are not a deposit, are not NCUA insured, are not insured by any federal governmental agency, are not guaranteed by FCU or any FCU affiliate. The description of the Cellular Telephone Coverage is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to Guide to Benefits for terms, conditions, and exclusions of coverage.
Insurance product is not a deposit; not NCUA insured; not an obligation of credit union; and not guaranteed by credit union or any affiliated entity.
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