Credit File Monitoring – Daily credit file monitoring and automated alerts of key changes to your TransUnion credit report.
ACTIVATION (Primary Account Owner): Effective April 1, 2024, Credit File Monitoring will be turned on for the primary account owner to which this notice is given, provided primary account owner is 18 years of age or older and information has been verified by the Credit Reporting Agency (CRA) and primary account owner has not previously activated credit file monitoring. A unique email address must be on file to receive alerts. To verify activation and to confirm information on file, you will need to complete registration using the instructions found here. Mobile credit alerts may be activated at that time. Mobile fees may apply. If you do not want Credit File Monitoring activated, please contact the Benefits Service Center at (866) 210-0361.

Joint Account Owner(s) and Eligible Family Member(s): Credit File Monitoring will not be turned on for joint account owner(s) or eligible family member(s). Joint account owner(s) and eligible family member(s) see below for instructions on how to access benefits. Credit File Monitoring may take several days to begin following activation. A unique email address must be on file to receive alerts.

WRITTEN INSTRUCTIONS/DISCLOSURE: Under the FACT Act amendments to the Fair Credit Reporting Act, you are entitled to one free annual credit report from each of the three major credit reporting companies in a 12-month period. You authorize the administrator of this Program (Econocheck; “ECC”) and TransUnion (“CRA”) to use your personal information to activate the Credit File Monitoring (“CFM”) services. You understand that in accordance with the Fair Credit Reporting Act, you are authorizing and providing “written instructions” under the Fair Credit Reporting Act to ECC and CRA (and each of their affiliates), to obtain your credit information from your personal credit file maintained by one or more of three nationwide credit reporting agencies and you hereby authorize ECC and CRA (and each of their affiliates) to access your personal credit information in order to (i) confirm your identity and (ii) provide your credit data and the CFM services (credit report, credit score, credit file monitoring) to you related to your use and enjoyment of the service.

Identity Monitoring – Monitoring of more than 1,000 databases and public records to identify suspicious activity, including credit header information, phone records, United States Postal Service records and more. A risk score rating is generated with your initial scan and monthly thereafter and can be viewed online. If your score reflects a high risk score, a Risk Specialist will follow up with you by phone to discuss the scan.

• ACTIVATION: Identity Monitoring will not be turned on for primary or joint account owner(s) or eligible family member(s). Registration is required to activate this benefit and an active phone number must be on file to receive notice of elevated risk score. Primary account owner, joint account owner(s) and eligible family member(s) may activate by going online. Please see bottom of this letter for additional instructions.

ADDITIONAL DISCLOSURES:

1. Benefits are available to personal checking account owner(s), their joint account owners and their eligible family members subject to the terms and conditions for the applicable Benefits. Benefits are available to non-publicly traded businesses and their business owner(s) listed on the account and their eligible family members but are not available to employees or authorized signers who are not owners. Benefits are not available to a “signer” on the account who is not an account owner or to clubs, organizations and/or churches and their members, schools and their employees/students. For revocable grantor trusts, Benefits are available only when a grantor is serving as a trustee and covers the grantor trustee(s) and their eligible family members. For all other fiduciary accounts, Benefits are available to the beneficiary, who must be the primary member, and his or her eligible family members (Fiduciary is not covered). Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) of the account holder who are residents of the same household.
2. Special Program Notes: The descriptions herein are summaries only and do not include all terms, conditions and exclusions of the benefits described. Please refer to the actual Guide to Benefit and/or insurance documents for complete details of coverage and exclusions. Coverage is provided through the company named in the Guide to Benefit or on the insurance document. Guide to Benefit and insurance documents can be found online at through your Frankenmuth Online or Mobile Banking or by going directly to frankenmuthcu.clubchecking.com. Insurance products are not insured by the NCUA or any federal government agency, not a deposit of or guaranteed by the credit union or any credit union affiliate.
3. You will have access to your credit report and score provided your information has been verified by the CRA. Credit score is a VantageScore 3.0 based on Transunion data. Third parties may use a different type of credit score to assess your creditworthiness.
4. Credit Score Tracker: Once credit file monitoring has been activated and you have requested your first credit score, you may request a new credit score each month to be plotted on your Credit Score Tracker graph. Monthly email notifications will be sent to let you know when your new score is available.